FAQ

How does Goidentity work?

Goidentity verifies identities using biometrics, AI, and secure encryption. Users submit their ID and a selfie, which are verified through OCR, NFC, and facial recognition. Passive liveness detection prevents fraud, while a zero-trust framework ensures GDPR-compliant security. Organisations receive instant, accurate verification results for seamless and secure user authentication.

How does Thales work with Goidentity?

While Goaco drives the innovation behind its Goidentity solutions,  Thales provides the underlying technology for Goidentity, including biometric scanning, NFC chip authentication, and advanced cyber security frameworks, ensuring global compliance and reliability. This allows Goidentity to encrypt and protect sensitive data, ensuring robust security for their applications.

How secure is Goidentity?

Goidentity ensures security through continuous monitoring, global compliance, and user-centric safeguards like multi-factor authentication. Its anomaly detection quickly identifies threats, while adherence to international security standards guarantees robust data protection.

What is passive liveness detection?

A passive liveness check is an advanced security feature that detects whether a face in an image or video belongs to a real, live person rather than a spoof attempt using photos, deepfakes, or masks.

Unlike active liveness detection, which requires users to perform actions (e.g. blinking or turning their head), passive liveness works silently in the background without user interaction. It analyses subtle facial characteristics, light reflections, and texture details using AI and biometric algorithms to confirm authenticity.

This enhances security while ensuring a seamless user experience, making identity verification efficient and fraud-resistant.

What industries benefit from Goidentity?

Goidentity’s flexible top-up model with no contract tie-ins makes it accessible for businesses of any size, such as financial services, healthcare, gaming, and public sector organisations.

Can Goidentity prevent fraud?

Yes, Goidentity’s biometric and document authentication technology detects fraudulent attempts like identity theft, counterfeit documents, and deepfakes, reducing risks for organisations.