Effective Date: 20/12/2024
Privacy disclaimer.
Your privacy matters to us at Go Identity, and the following policy explains how we collect, use, and protect your personal information when you use our services, such as our Digital Identity Verification & Mobile App Solutions and Record a Visit service.
The data protection declaration of Go Identity LTD is based on the terms used by the European legislator for the adoption of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Our data protection declaration should be legible and understandable for the general public, as well as our customers and business partners. To ensure this, we would like to first explain the terminology used.
In this data protection declaration, you might find the following terms:
Go Identity LTD
Suite 2055, Fleet House Springhead Enterprise Park, Springhead Road, Northfleet, England, DA11 8HJ
Email: support@goidentity.com
Phone: +971 45490305
Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the data subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.
Through the use of cookies, the Go Identity LTD can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.
By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.
The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable. More is defined in https://www.goidentity.com/privacy-policy
Full name
Date of Birth
Gender
ID number
Document expiration date
Document issued date
Face photographs
Citizenship/Nationality
IP address
Device specification
Processed information is needed to (I) deliver the content of our website correctly, (II) optimize the content of our website as well as its advertisement, (III) ensure the long-term viability of our information technology systems and website technology, and (IV) provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack, (V) provide products and services for our clients and fulfill the agreement conditions between the Parties
Your information helps us to verify your identity securely.
We comply with legal requirements, such as UK Government guidelines for data retention, GDPR, DPA 2018.
We will communicate updates, notifications, or provide support should that be required.
Your data will be stored inside Azure premises UK South region, encrypted at rest and in transit.
In some cases, data can be sent outside UK to serve clients outside UK.
As the data controller, we retain personal data only for as long as is necessary to fulfill the purpose for which it was collected, in accordance with Article 5(1)(e) of the UK GDPR. For standard identity verification purposes, this retention period is typically between 21 and 30 days, based on government-recommended best practices. After this period, data is securely deleted unless further retention is legally required.
Where applicable, we retain certain data for longer periods to comply with statutory obligations, such as anti-money laundering (AML) or financial reporting laws. In such cases, retention periods are defined based on the relevant legal framework and are documented in our internal data retention policy.
Go Identity LTD will never sell or share your data for marketing or commercial aspects. We will only share data with our data processor(s) to further assist in delivering our services (i.e.: identity verification), or Legal authorities to meet legal requirements or prevent fraud.
We process personal data based on one or more of the following legal bases as set out in Article 6(1) of the UK General Data Protection Regulation (UK GDPR):
Consent (Art. 6(1)(a)) where we have obtained your freely given, specific, informed, and unambiguous consent for a particular purpose.
Contractual necessity (Art. 6(1)(b)) where processing is necessary for the performance of a contract to which the data subject is party, or to take pre-contractual steps at their request.
Legal obligation (Art. 6(1)(c)) where we are required to process personal data to comply with a legal obligation, such as tax or financial reporting duties.
Legitimate interests (Art. 6(1)(f)) where processing is necessary for the purposes of our legitimate interests or those of a third party, provided these are not overridden by the data subject’s rights and freedoms.
Where we rely on legitimate interests under Article 6(1)(f) UK GDPR, our interest is to operate and improve our services, enhance security, prevent fraud, and maintain effective communication with our clients. We have conducted a balancing test to ensure that these interests are not overridden by your fundamental rights and freedoms.
As a user, you are entitled to the following:
Access and correct your information.
Restrict Processing.
Request data deletion (subject to legal obligations).
Opt out of non-essential communications.
Contact us at GDPR@goidentity.com to exercise these rights, or to query any other aspect of Go Identity’s practices.
In case of a Data Breach, Go Identity will contact you and the relevant authorities required by law in compliance with the UK GDPR and the Data Protection Act.
You have the right to contact or complain to the Information Commissioner Office
As a responsible company we offer transparency on how your data is being collected, processed and secured. If you have further questions do not hesitate to contact GDPR@goaco.com.
Address
Go Identity
LTD Suite 2055, Fleet House Springhead Enterprise Park, Springhead Road, Northfleet, England, DA11 8HJ
Email: support@goidentity.com
Phone: +971 45490305
© 2024 Goidentity. All Rights Reserved.